I have a member in my ward, baptized, confirmed, married in temple, etc. whose ordinance info (i.e. babtism/confirmation date, endowment date, parents info, etc.) keeps disappearing from her record. I have entered this info into MLS multiple times and two weeks later I pull up her record and the info has disappeared again. So my Membership Validation Report keeps showing errors because she is married in the temple but has not been baptized.
I have received info, dates, etc. from her, her husband, and I have even called the temple where she was endowed--they have all her record info--so all info I have entered into MLS is correct. I don't understand why it keeps disappearing. Her husband's record is fully intact.
Any ideas would be appreciated.
The Case of the Disappearing Record Information
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- New Member
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- Joined: Fri Jul 25, 2008 4:32 pm
- Location: Midland, TX
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- New Member
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- Joined: Tue Apr 29, 2008 11:19 pm
- Location: Brier, WA USA
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- Member
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- Joined: Fri Nov 02, 2007 9:51 am
- Location: UT, USA
I know this sounds odd, but I'd venture to guess the membership record is not assigned to your ward. There's a lovely little bug in a recent release of MLS and I can't remember the exact way to cause it right now, but this sounds like the symptom. I would suggest requesting the record through the normal method in MLS.