Address Not In Ward Boundary; MLS Says Address Is

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danranmor
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Address Not In Ward Boundary; MLS Says Address Is

Postby danranmor » Sun Feb 28, 2016 3:16 pm

We have membership records for a family that is not in our ward boundary. The family lives on North Margaret. North Margaret is not in our ward boundary, but South Margaret is in our ward boundary. When I try to send the record to the appropriate ward, the program will not send the records out and tells me that this family lives in our ward. The family does not live close to the ward boundary. What do I do to move these records out of our ward and into the appropriate ward?

russellhltn
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Re: Address Not In Ward Boundary; MLS Says Address Is

Postby russellhltn » Sun Feb 28, 2016 3:38 pm

I'd call Local Unit Support on Monday. It sounds like the some data needs to be updated.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: Address Not In Ward Boundary; MLS Says Address Is

Postby sbradshaw » Sun Feb 28, 2016 3:48 pm

Is this MLS or Leader and Clerk Resources? I'm assuming Leader and Clerk Resources (MLS no longer allows transferring records).
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

danranmor
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Re: Address Not In Ward Boundary; MLS Says Address Is

Postby danranmor » Sun Feb 28, 2016 8:10 pm

sbradshaw wrote:Is this MLS or Leader and Clerk Resources? I'm assuming Leader and Clerk Resources (MLS no longer allows transferring records).


I was using my personal computer and was logged into the church web site under the clerk leadership resources and under moving records out when this problem arose.

danranmor
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Re: Address Not In Ward Boundary; MLS Says Address Is

Postby danranmor » Sun Feb 28, 2016 8:14 pm

russellhltn wrote:I'd call Local Unit Support on Monday. It sounds like the some data needs to be updated.


Do you have the Local Unit Support phone number or how I can locate the number?

russellhltn
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Re: Address Not In Ward Boundary; MLS Says Address Is

Postby russellhltn » Sun Feb 28, 2016 8:16 pm

Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

danranmor
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Posts: 4
Joined: Sun Feb 28, 2016 3:02 pm

Re: Address Not In Ward Boundary; MLS Says Address Is

Postby danranmor » Sun Mar 06, 2016 1:54 pm

sbradshaw wrote:Is this MLS or Leader and Clerk Resources? I'm assuming Leader and Clerk Resources (MLS no longer allows transferring records).

"This is Leader and Clerk Resources."


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