Mobile App

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
rexgj
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Joined: Sun May 31, 2009 8:00 pm
Location: St George, Utah USA
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Mobile App

Postby rexgj » Sat Feb 27, 2016 7:19 am

I've noticed an odd thing in the LDS Tools app. I am the membership clerk; one of our married couples is listed correctly everywhere (lds.org, Tools app, etc) except in LDS Tools under "families" and "households". Here this couple is listed by the wife's maiden name. Under "individuals" they are listed correctly under the husband's last name. They are correct in MLS and everywhere else on the church website and the mobile app. What is going on here? Any ideas?

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aebrown
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Location: Sandy, Utah

Re: Mobile App

Postby aebrown » Sat Feb 27, 2016 10:45 am

rexgj wrote:I've noticed an odd thing in the LDS Tools app. I am the membership clerk; one of our married couples is listed correctly everywhere (lds.org, Tools app, etc) except in LDS Tools under "families" and "households". Here this couple is listed by the wife's maiden name. Under "individuals" they are listed correctly under the husband's last name. They are correct in MLS and everywhere else on the church website and the mobile app. What is going on here? Any ideas?

In MLS, go to the Household record and look at the name there. That name is used in only a couple of places, and my bet is that it lists the wife's maiden name. Most likely this happened because the couple was created by adding the man to the woman's existing household when they were married, and the clerk who did that didn't know to change the household name.

rexgj
Member
Posts: 71
Joined: Sun May 31, 2009 8:00 pm
Location: St George, Utah USA
Contact:

Re: Mobile App

Postby rexgj » Sat Feb 27, 2016 11:58 am

That was it. Thank you very much. I had looked there several times but just missed that line. I had to click on the household members to see that it had her maiden name.


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