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lost member at CHQ new address found

Posted: Thu Aug 20, 2015 8:42 am
by bryanrich
After completing the necessary steps to locate a lost member's address, I sent the membership record to Church HQ as ADDRESS UNKNOWN, which was a month ago. His father just sent me his current address, months after I contacted him. How do I go about giving CHQ his current address and getting the correct ward his record? Any help or direction would be appreciated.

Re: lost member at CHQ new address found

Posted: Thu Aug 20, 2015 10:07 am
by russellhltn
If the address is within your ward boundaries, you can request it. (I wouldn't do that if it's not in your ward.)

Otherwise, I think you can send a message via MLS.

Re: lost member at CHQ new address found

Posted: Thu Aug 20, 2015 10:25 am
by davesudweeks
When I served as Ward Clerk, I had several instances where I received corrected address information for a member not in our ward (most often it was a wayward child of one of our ward members). I always had good luck sending as much information as I had through an MLS Message for Membership. I always received a nice reply that they had moved the record to the correct ward.

Re: lost member at CHQ new address found

Posted: Fri Aug 21, 2015 7:42 am
by bryanrich
Thank you both for the replies. The address is not within our ward boudaries. I'll send a message via MLS. Thanks again.

Re: lost member at CHQ new address found

Posted: Fri Aug 21, 2015 5:15 pm
by sbradshaw
You should also be able to send a message to mlssupport@ldschurch.org, to avoid having to go in to the office and using the clerk's computer.