Need to change Non-Member name

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Need to change Non-Member name

Postby maynard_narvin » Thu Aug 13, 2015 6:52 pm

We've got a non-member spouse whose name, while listed correctly in MLS, is showing incorrectly in the directory and Leader and Clerk resources. I've been tasked with getting that corrected but have been unsuccessful in figuring out how to update so that it is correct. :roll: How is this seemingly simple task done? :?

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Re: Need to change Non-Member name

Postby eblood66 » Thu Aug 13, 2015 7:02 pm

Have you tried changing the name slightly in MLS, doing a send/receive and then changing it back and doing another send/receive? That may force it to send an update.

Alternatively you can request a unit data refresh in order to make MLS match LCR and then make the correction.

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Re: Need to change Non-Member name

Postby russellhltn » Thu Aug 13, 2015 7:46 pm

MLS allows a non-member record to be created. But that information stays in MLS and isn't transmitted anywhere. The information on comes from the member's marriage information. So that's what needs to be corrected. I'm not sure if that information can be edited in LCR or not.

If the member's spouse information appears correctly in MLS, then I'd suggest the tips given by eblood66 above.
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