Need to change Non-Member name

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maynard_narvin
New Member
Posts: 4
Joined: Mon Mar 30, 2015 11:55 am

Need to change Non-Member name

Postby maynard_narvin » Thu Aug 13, 2015 6:52 pm

We've got a non-member spouse whose name, while listed correctly in MLS, is showing incorrectly in the LDS.org directory and Leader and Clerk resources. I've been tasked with getting that corrected but have been unsuccessful in figuring out how to update so that it is correct. :roll: How is this seemingly simple task done? :?

eblood66
Senior Member
Posts: 2027
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Need to change Non-Member name

Postby eblood66 » Thu Aug 13, 2015 7:02 pm

Have you tried changing the name slightly in MLS, doing a send/receive and then changing it back and doing another send/receive? That may force it to send an update.

Alternatively you can request a unit data refresh in order to make MLS match LCR and then make the correction.

russellhltn
Community Administrator
Posts: 20755
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Need to change Non-Member name

Postby russellhltn » Thu Aug 13, 2015 7:46 pm

MLS allows a non-member record to be created. But that information stays in MLS and isn't transmitted anywhere. The information on lds.org comes from the member's marriage information. So that's what needs to be corrected. I'm not sure if that information can be edited in LCR or not.

If the member's spouse information appears correctly in MLS, then I'd suggest the tips given by eblood66 above.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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