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Unable to move record to Church HQ

Posted: Mon Jul 13, 2015 10:16 pm
by cnilsson
I'm trying to move an individual record back to church HQ via LCR and I keep getting the following message when attempting to submit the request:

Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later.

This has been going on for a couple of days. Any ideas? Thanks.

Re: Unable to move record to Church HQ

Posted: Wed Jul 15, 2015 10:44 am
by cherishj
I'll guess you're moving the record to Address Unknown. Make your notes shorter and it should work.

Re: Unable to move record to Church HQ

Posted: Mon Jul 27, 2015 7:24 pm
by 1historian
Had a similar problem had to switch to chrome instead of IE or Firefox and then it was able to go through. I thought it was a weird glitch because I was able to do normal moves just not lost sheep moves.