dougj wrote:Is it possible to determine the location of the records of a family member? In this case, the family knows where their child lives but to not know the location of this child's membership records.
You could try calling Local Unit Support, but there might be some privacy concerns in giving out the unit information.
I think I'd pass along the location information to LUS and let them determine if the child is in an appropriate unit. Depending on the child's situation, the record could be in a singles or language unit. So forwarding the information to the clerk of the family ward could result in a undesired move. Such a move would release them from any calling and erase HT/VT history and assignments. So it should be avoided.
If you really want to avoid the phone call, you could pass along the information as a "Special Request" in MLS attached to the parent's record. But you're taking you chances on the people at LUS properly understanding what you are trying to do.