Syncing issue with MLS on Member Transfers
Posted: Sun Aug 24, 2014 5:37 pm
Hi.
Cleaning up membership records and moving out members whom have moved, I am using both MLS and LDS.org to do this.
When I use LDS.org:
I fill out all information correctly (double check it) and transfer the member or household out. I receive a good confirmation message.
Next visit to the clerk's office, I log into MLS and immediately hit the transfer button on the bottom left of the MLS screen. I get my reports and all seems good.
When I use MLS:
I fill out all information correctly and transfer the member/household out. When all transfers are completed, I hit the same transfer button on MLS.
With LDS Tools as a verifier, I open LDS Tools before making the transfer and verify the member/household is on LDS Tools. After the transfer, via either method above, I sync LDS Tools and then check for the member(s). They are gone.
The issue:
Either the member records are being sent back during the week (unlikely???) or the data in the auxiliary features of MLS (home teaching records, visiting teaching records, etc) is not updating and removing the member from these auxiliary reports.
Any ideas? Any issues you are aware of? Am I doing something wrong?
Cleaning up membership records and moving out members whom have moved, I am using both MLS and LDS.org to do this.
When I use LDS.org:
I fill out all information correctly (double check it) and transfer the member or household out. I receive a good confirmation message.
Next visit to the clerk's office, I log into MLS and immediately hit the transfer button on the bottom left of the MLS screen. I get my reports and all seems good.
When I use MLS:
I fill out all information correctly and transfer the member/household out. When all transfers are completed, I hit the same transfer button on MLS.
With LDS Tools as a verifier, I open LDS Tools before making the transfer and verify the member/household is on LDS Tools. After the transfer, via either method above, I sync LDS Tools and then check for the member(s). They are gone.
The issue:
Either the member records are being sent back during the week (unlikely???) or the data in the auxiliary features of MLS (home teaching records, visiting teaching records, etc) is not updating and removing the member from these auxiliary reports.
Any ideas? Any issues you are aware of? Am I doing something wrong?