Records Request Issue

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
darthdan
New Member
Posts: 3
Joined: Thu Jul 31, 2014 1:33 pm

Records Request Issue

Postby darthdan » Thu Jul 31, 2014 1:38 pm

I'm a new clerk, and I need to solve an issue that my bishop has been dealing with for a while.

Apparently, there was a person who was a child of record who was baptized in our ward as an adult, so it was a convert baptism. The problem is we never got his records when they were created after the convert baptism and confirmation. My bishop told me a couple days ago that he said he spoke with the membership department who told him that they sent the records to our unit(this is last week at the point he spoke with the membership department). Problem is, we still haven't seen those records show up. Is this something we need to be in contact with the church again about? And if so, how do I get a hold of the church membership department?

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johnshaw
Senior Member
Posts: 1834
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: Records Request Issue

Postby johnshaw » Thu Jul 31, 2014 1:56 pm

Each Clerk office should have this information posted, but here is a good document.

https://www.lds.org/help/support/suppor ... r?lang=eng
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

darthdan
New Member
Posts: 3
Joined: Thu Jul 31, 2014 1:33 pm

Re: Records Request Issue

Postby darthdan » Thu Jul 31, 2014 2:03 pm

Thanks!

russellhltn
Community Administrator
Posts: 20745
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Records Request Issue

Postby russellhltn » Thu Jul 31, 2014 2:57 pm

MLS maybe acting up. You might want to do a unit refresh. But print out your list of callings first.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

darthdan
New Member
Posts: 3
Joined: Thu Jul 31, 2014 1:33 pm

Re: Records Request Issue

Postby darthdan » Thu Jul 31, 2014 7:12 pm

Just a quick update: We were able to fix this issue this evening. Thanks for the input I got! This is a resource I had no idea existed.


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