Convert Data Entry (CDE) fails to import correctly

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cojoco
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Joined: Mon May 27, 2013 12:46 am

Convert Data Entry (CDE) fails to import correctly

Postby cojoco » Mon May 27, 2013 12:52 am

I am currently in the office of the Philippines Manila mission, where we are using CDE to record our Baptism and Confirmation Records. We have one computer that can enter records fine, but occasionally there is another person in the office with some down time who can help recording Baptism and Confirmation Records. We copied the software from the first computer to another computer (this may be the problem), and tried exporting information from the computer with the copied software and importing it to the original computer. The CDE program says that the import was successful, but when we check for pending submissions it says there are none. Is there some "authorized" way we need to install the CDE software to the computer? We've made sure they're the same version. Is this feature just not working?

In short, we would like to use the computer with the copied software to speed up the work of entering BCRs. How do we get it to export and then import correctly to the original so that it can be submitted by the authorized computer?

jdlessley
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Location: USA, TX

Re: Convert Data Entry (CDE) fails to import correctly

Postby jdlessley » Mon May 27, 2013 9:39 am

It is most likely the program needs to be installed. This creates registry settings for the program that are not present when the program folders and files are only copied from one computer to another. Contact your area office for the installer, if available for multiple computer use. I have no way of knowing, but, it may be like MLS in that only one installation of the software may be installed for full functionality. When you contact your area office they will let you know.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

wertdl
Church Employee
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Re: Convert Data Entry (CDE) fails to import correctly

Postby wertdl » Tue May 28, 2013 10:51 am

To my knowledge, CDE can only be installed on one computer in a mission office. Your area office can confirm.
Technical Support Representative
Missionary Department

cojoco
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Posts: 2
Joined: Mon May 27, 2013 12:46 am

Re: Convert Data Entry (CDE) fails to import correctly

Postby cojoco » Tue May 28, 2013 7:29 pm

Alright, thank you very much! We were hoping for a way to speed up the process, but if it's forbidden, that's fine.

giffordrb
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Location: Eagle Mountain UT

Re: Convert Data Entry (CDE) fails to import correctly

Postby giffordrb » Thu May 30, 2013 2:45 pm

wertdl wrote:To my knowledge, CDE can only be installed on one computer in a mission office. Your area office can confirm.


A lot of missions install it on more than one PC - the important thing is to only transmit from one. Not official policy - just what is being done.
Ryan Gifford
MLS


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