Page 1 of 1

Deceased member not deceased

Posted: Sun May 05, 2013 11:03 am
by mathewtheronsouthwick
In MLS, it shows under a certain member's information that her current spouse is deceased. It shows this as a note at the bottom of the current spouse tab in the individual's record. This spouse is not deceased and I don't know how that note even got on there. I couldn't find a way to remove this note. Does anyone know how to fix this problem?

Re: Deceased member not deceased

Posted: Sun May 05, 2013 11:32 am
by russellhltn
Sound like a job for Special request.

Re: Deceased member not deceased

Posted: Sun May 26, 2013 10:38 am
by mathewtheronsouthwick
I followed the instructions for special request and sent my changes through MLS 2.5 weeks ago, but still have received no reply. I don't know if I am supposed to get a message from them or what, but the problem is still not solved. What else should I do?

Re: Deceased member not deceased

Posted: Sun May 26, 2013 1:46 pm
by russellhltn
I'd call Local Unit Support on Tuesday.