Canceling Records
Posted: Fri Sep 14, 2012 11:19 am
I found a youth with two separate records, each with a different record number. I tried to cancel one of them, per the instructions, but the record is still there. After several attempts, I began to wonder if this is like the "moving out" records procedure where a message informs you that the members records will remain in the ward a short time until the information has been processed. Although I did not see this message on the cancel procedure, I wonder if this is the problem... Any ideas?