Out of unit members

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
toponcekc
New Member
Posts: 35
Joined: Wed Aug 22, 2012 10:32 am

Out of unit members

Postby toponcekc » Wed Aug 22, 2012 10:36 am

I have input records for several out of unit leaders in a YSA stake. I have done each one the same. Some of them can use the LDS tools and view wards within the stake. Others are not able to see anything in the stake. Why would this occur.

russellhltn
Community Administrator
Posts: 20764
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Aug 22, 2012 10:46 am

I would imagine that completeness of information for the out of unit leader and calling in the YSA stake would be the two things I'd look at.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

toponcekc
New Member
Posts: 35
Joined: Wed Aug 22, 2012 10:32 am

Postby toponcekc » Wed Aug 22, 2012 11:06 am

All records have been input using their membership record from their home ward. All information has been put in the same. On several I have even re-dune them. For example 3 of the 5 new H.C. members cannot see the wards in the stake. The stake R.S. cannot see but some of her councelors can. Just wondering if anyone has faced this issue before.

jonesrk
Church Employee
Church Employee
Posts: 1455
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Postby jonesrk » Wed Aug 22, 2012 11:15 am

toponcekc wrote:The stake R.S. cannot see but some of her councelors can.

I'm a bit confused here, but your stake is currently showing 2 stake R.S. presidents (in CDOL). But if I'm following it correctly, I'm looking at the one with a newer active date, she doesn't have an LDS Account so who's account is she logging is under? That would likely be why she doesn't see the YSA units.
Ryan Jones
CDOL Developer
Stake Technology Specialist - Software / Stake Assistant Clerk
Former Ward Clerk

toponcekc
New Member
Posts: 35
Joined: Wed Aug 22, 2012 10:32 am

Postby toponcekc » Wed Aug 22, 2012 11:24 am

I am the stake assistant clerk. I currently am not able to see the stake. I will have to clear out the old president. I am new and was not aware the old clerk has not done that. I will also ask her what account she is using. She had told me it was her lds account.

jonesrk
Church Employee
Church Employee
Posts: 1455
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Postby jonesrk » Wed Aug 22, 2012 12:21 pm

toponcekc wrote:I am the stake assistant clerk. I currently am not able to see the stake. I will have to clear out the old president. I am new and was not aware the old clerk has not done that. I will also ask her what account she is using. She had told me it was her lds account.

For you the issue is time. Your position just made it to CDOL today (due to 'needing' human review - that will be going away soon for most positions), so your rights won't show up until tomorrow morning.
Ryan Jones

CDOL Developer

Stake Technology Specialist - Software / Stake Assistant Clerk

Former Ward Clerk

russellhltn
Community Administrator
Posts: 20764
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Aug 22, 2012 12:26 pm

toponcekc wrote:She had told me it was her lds account.


She may think it's her account, but she may have entered someone else's membership number. I've heard stories about temple recommends having the spouse's MRN on them. Something like that may have happened here.

I would have her log in to ldsaccount.lds.org and look at her birth date. That date appears to come from the membership record and can not be edited in the profile.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

toponcekc
New Member
Posts: 35
Joined: Wed Aug 22, 2012 10:32 am

Postby toponcekc » Wed Aug 22, 2012 1:17 pm

Thank you for the help. The human review helps as well. I have a stake H.C. Who was made a stake auditor. He has been unable to log in for his audits. I corrected his calling to show he had been set apart. He called this morning still not able to connect. Since I only made him official on Monday he is probably under review. It was Monday I noticed the past clerk had not shown me as set apart. That is why I am just showing up as well. Makes sense.
Again thanks for the help.

lajackson
Community Moderators
Posts: 6144
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Postby lajackson » Wed Aug 22, 2012 1:45 pm

toponcekc wrote:I have a stake H.C. Who was made a stake auditor. He has been unable to log in for his audits. I corrected his calling to show he had been set apart. He called this morning still not able to connect. Since I only made him official on Monday he is probably under review. It was Monday I noticed the past clerk had not shown me as set apart. That is why I am just showing up as well. Makes sense.


Aside for the time to update in CDOL, you may want to make sure the new Auditor is recorded in MLS in a Standard position (gold star) and not as a Custom position (orange circle). In my experience, whether or not the person is set apart does not change access. (It certainly works well as a flag to trigger updates when needed, though).

russellhltn
Community Administrator
Posts: 20764
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Wed Aug 22, 2012 2:03 pm

lajackson wrote:Aside for the time to update in CDOL, you may want to make sure the new Auditor is recorded in MLS in a Standard position (gold star) and not as a Custom position (orange circle).


You can also look in the CDOL. Positions in black print are standard. Orange print is custom (and will have no additional rights to any website).
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “Membership Help”

Who is online

Users browsing this forum: No registered users and 1 guest