Email Reminders for Temple Recommend Renewals

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Email Reminders for Temple Recommend Renewals

Postby bbuyack » Wed Jul 25, 2012 2:37 pm

As a clerk it's always a challenge to help people remember to renew their temple recommends on time, especially since they moved to the 2 year renewal. Perhaps an automated email system reminder that gives the member the option to send them an email at configured intervals prior to their temple recommend expiring - this could be at say 1 month, 1 week or once it expires. This could also include dates and times of ward and stake temple recommend interviews.

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Postby jdlessley » Wed Jul 25, 2012 3:34 pm

This sounds like it would have to be a new online application since there is no capability within MLS to send e-mail messages outside the internal MLS messaging system. Also the input from a member to have the option to have the reminder sent would require an interface for all members to be able to select this task option. Where would this application reside? I don't see it being integrated with any current online applications. The challenge is how to implement this.

We can discuss it here but to get it before the right people, a suggestion like this should be submitted through the Feedback link.
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Postby aebrown » Wed Jul 25, 2012 3:47 pm

Although there are some implementation challenges, I do like the idea.

Especially now that recommends last two years, it's easy to forget to renew them promptly. I enter a lot of the renewals for our stake into MLS, and I see a lot of very active people renew after their recommends expire; I'm guessing they just didn't realize that their renewal time was up. So a reminder would be quite helpful.

And I also like the idea of letting wards and the stake configure a message to be sent to members letting them know when and where interviews are normally conducted. Particularly for members new to the ward or stake, that would be very helpful.
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Postby kirtkennedy » Wed Jul 25, 2012 4:34 pm

I'm a ward exec sec., and as such I have access to the temple recommend application. At the beginning of each month I send emails to those who's recommend has expired in the last 3 months, another email to those that will expire this month and another who's will expire next month. It takes about 20 minutes at the beginning of each month. It would be nice if you could save the message so you don't have to re write it each month.

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Postby bbuyack » Wed Jul 25, 2012 11:33 pm

This would be need to come from not the local clerk computer. The system already has email and the ability to send emails to members. This would not be that complex to add in the current LDS tools capability. A minor administrative interface from the clerk tools could allow entering the days and times for ward and Stake interviews.

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