Missing addresses

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Missing addresses

Postby zaneclark » Wed Jan 18, 2012 5:28 pm

Somehow about 50-60 addresses disappeared from the MLS directory of members, except for the zip code. I was able to use LDS Tools to find the missing addressees, but does anyone have any idea why this would happen?

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Location: USA

Postby crislapi » Wed Jan 18, 2012 6:31 pm

Short of having 50-60 of your members deleting their addresses online at the same time, nope, but that's about par for the course.

Did you try requesting a membership refresh to see if that would fill the info back in?

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Postby russellhltn » Wed Jan 18, 2012 6:54 pm

Sounds like Address vanishing after member updates contact details. If someone did a mass update on the contact information, that could do it.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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