Donor check left out of deposit pouch

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jonj33
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Joined: Tue Aug 09, 2011 7:32 pm

Donor check left out of deposit pouch

Postby jonj33 » Tue Aug 09, 2011 7:39 pm

I failed to place 1 donor check into the pouch that went to the bank depository recently. The error shows up as an asterisked item on the 'View Donations' listing. We have the check in our possession and want to correct MLS. How do we do this?

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aebrown
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Postby aebrown » Tue Aug 09, 2011 8:57 pm

jonj33 wrote:I failed to place 1 donor check into the pouch that went to the bank depository recently. The error shows up as an asterisked item on the 'View Donations' listing. We have the check in our possession and want to correct MLS. How do we do this?


Make a separate deposit containing just that check. Don't enter it in MLS -- MLS already has the correct total for the donation batch. Deposit that check, then call Local Unit Support (or send an MLS message) to inform them that you have made that deposit.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

jonj33
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Joined: Tue Aug 09, 2011 7:32 pm

Postby jonj33 » Wed Aug 10, 2011 4:45 am

Thank you so much for responding, aebrown, I appreciate it.

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mlh78
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Postby mlh78 » Wed Aug 10, 2011 5:38 pm

aebrown wrote:Make a separate deposit containing just that check. Don't enter it in MLS -- MLS already has the correct total for the donation batch. Deposit that check, then call Local Unit Support (or send an MLS message) to inform them that you have made that deposit.


How about deleting the donation from the batch and then doing a second batch with the check?


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