Missing Donor Check

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
allenjpl
Member
Posts: 294
Joined: Wed Apr 08, 2009 8:26 am
Location: Las Vegas, NV, USA

Missing Donor Check

Postby allenjpl » Wed Apr 13, 2011 8:53 am

I seem to recall there was a post on here some time ago about this, but I can't find it and the subject isn't mentioned in the wiki, so here goes:

We have a member that donated about a month ago by check. Recently, he's contacted me because he's concerned his donation check hasn't cleared. I double-checked the deposit report for that day to make sure we processed the check (we did) and looked through the envelope where we keep all the records and slips for that day to make sure we didn't accidentally keep the check with the slips (we didn't).

Our LUFS hasn't arrived for March, so I can't see if the bank reported a deposit less than call yet, but we haven't received any messages about a check being returned, and his donation is still intact. I've told the member not to replace the check until I can determine what became of his old one.

Is there anything else I can do? I used to work in the banking industry, and I can't imagine a check taking that long to either clear or be returned, unless the bank sent it for collections, and I just don't see them doing that in this case.

User avatar
aebrown
Community Administrator
Posts: 14685
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Wed Apr 13, 2011 9:00 am

allenjpl wrote:We have a member that donated about a month ago by check. Recently, he's contacted me because he's concerned his donation check hasn't cleared. I double-checked the deposit report for that day to make sure we processed the check (we did) and looked through the envelope where we keep all the records and slips for that day to make sure we didn't accidentally keep the check with the slips (we didn't).


The thread Lost Donation dealt with a situation where an entire deposit was never processed by a bank. That thread raises some of the same issues. I suppose it's possible that you are dealing with the same situation, but only one member has reported an uncleared check so far (which wouldn't be too surprising -- lots of people don't ever reconcile their personal checking accounts, or are slow to do so).
Questions that can benefit the larger community should be asked in a public forum, not a private message.

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Wed Apr 13, 2011 11:08 am

allenjpl wrote:We have a member that donated about a month ago by check. Recently, he's contacted me because he's concerned his donation check hasn't cleared. I double-checked the deposit report for that day to make sure we processed the check (we did) and looked through the envelope where we keep all the records and slips for that day to make sure we didn't accidentally keep the check with the slips (we didn't).

Our LUFS hasn't arrived for March, so I can't see if the bank reported a deposit less than call yet, but we haven't received any messages about a check being returned, and his donation is still intact. I've told the member not to replace the check until I can determine what became of his old one.

Is there anything else I can do?
The March UFS should arrive on this Sunday's send/receive if the same timeline as for the February UFS holds. If you can't wait that long you could call LUS and have them check on the status of the batch and the check.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

allenjpl
Member
Posts: 294
Joined: Wed Apr 08, 2009 8:26 am
Location: Las Vegas, NV, USA

Postby allenjpl » Wed May 11, 2011 9:34 am

As a followup to this thread, I called CHQ, and the analyst told me that although their records show the check as having been received, there was no way to trace the check. So, for now, the check is in the ether, and one of the banks involved is going to have to take some proactive steps to recognize that they never fully processed the check.


Return to “Local Unit Finance”

Who is online

Users browsing this forum: dprebble and 1 guest