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Expenses transmission bug

Posted: Sun Jan 30, 2011 7:57 pm
by 86Bengal
I've had another post-CUBS issue come up in my ward. After the first of the year, we began to get an warning message each time we log into MLS saying that a particular expense check has not yet been transmitted to Church HQ. The first time I saw it, I thought it weird and retransmitted, figuring that we'd somehow forgotten to do it. I got the confirmation printout, and thought all was well. But at each subsequent login, the same message has popped up for that same check.

I researched the check, written in mid-December 2010, and I have a printed report showing that it was successfully transmitted the day it was written. Other checks written before and after don't have the problem.

I assume that this will take a call to LUS to resolve. I just wondered if others were experiencing the same thing, and if so, how you've dealt with it.

Posted: Sun Jan 30, 2011 8:59 pm
by aebrown
86Bengal wrote:I've had another post-CUBS issue come up in my ward. After the first of the year, we began to get an warning message each time we log into MLS saying that a particular expense check has not yet been transmitted to Church HQ. The first time I saw it, I thought it weird and retransmitted, figuring that we'd somehow forgotten to do it. I got the confirmation printout, and thought all was well. But at each subsequent login, the same message has popped up for that same check.

I researched the check, written in mid-December 2010, and I have a printed report showing that it was successfully transmitted the day it was written. Other checks written before and after don't have the problem.

I assume that this will take a call to LUS to resolve. I just wondered if others were experiencing the same thing, and if so, how you've dealt with it.
It's been over a year since I experience this, but it did happen, and it required a call to LUS to resolve. They fixed it easily.