Two Fast Offering Categories - One with a Balance
Posted: Wed Jan 19, 2011 11:58 am
Not sure how long this has been the case but when I view an I/E Summary report I have two categories of the exact same name, "Fast Offerings". I don't believe there are supposed to be two. Are others seeing this as well? Is there a way to fix this? (ward level, v3.3)
On to the next related problem. One of these two FO categories has a positive balance of $1670 - it's not supposed to. When I do a Detailed Report of Fast Offering:Housing it reports that back on 1Nov2010 that I wrote a FO-Housing check for $835 - which is accurate. In the Transfers section of the report there are not 1 but 3 Transfers recorded to cover this check. The two extra ones account for the $1670 (which is showing up as a Balance Forward to 2011). All 3 Transfers have the same exact reference number. Has anyone else seen this problem? Fix? Can I and is it as simple as manually recording a Transfer back to CHQs?
I called LUS about this and the official answer I got was "Wait and see if it goes away"... which is what I've been doing since Nov.
On to the next related problem. One of these two FO categories has a positive balance of $1670 - it's not supposed to. When I do a Detailed Report of Fast Offering:Housing it reports that back on 1Nov2010 that I wrote a FO-Housing check for $835 - which is accurate. In the Transfers section of the report there are not 1 but 3 Transfers recorded to cover this check. The two extra ones account for the $1670 (which is showing up as a Balance Forward to 2011). All 3 Transfers have the same exact reference number. Has anyone else seen this problem? Fix? Can I and is it as simple as manually recording a Transfer back to CHQs?
I called LUS about this and the official answer I got was "Wait and see if it goes away"... which is what I've been doing since Nov.