The problem is that the batch isn't exactly missing. The posts indicate that the batch is indeed there, but is missing all the detail -- there is one CFAR history entry, rather than all the individual donation entries attributed to each donor. So simply reentering the batch seems like it could be duplicating the credits, thus throwing off the balances.lajackson wrote:Comforting, no. I agree. Nevertheless, it appears from the thread that the October 10th batch is missing. If that is the only one, I think re-entering the batch is the solution that will be given.
Also, Primetime5 indicated that their unit had 10 such donation batches, which is a much bigger problem. If Local Unit Support can solve his issue, I would hope that the same fix would work for units with only one such batch.