gonzi wrote:I'm not sure what caused or how to resolve the following situation: Our reconciliation is off -$400 under missionary. The Income & Expense Detail Report for each of our ward missionaries balance, except for one. That missionary has a negative $400 ending balance. What is shown under "Donations" for each month equals that shown under "Expenses". However, a $400 deduction is also shown under transfers with the same reference no. as the deduction under "Expenses" for the same month.
I would have a couple of questions:
First, when you look at the transfer under View Transfers, what does the transfer look like? Specifically, does it have an amount on the left side, but no amount on the right side? If this is the case, then it was most likely not created as a transfer, but rather as an Other Item during the reconciliation process for some month. That seems to be the most likely scenario -- someone double entered this item as an Expense and also as an Other Item.
If the transfer record has an amount on both sides, then it is a normal transfer, created using the Enter Transfer screen. Then the question is where was the $400 transferred to? If this transfer was done in error, you can create another transfer in the opposite direction to reverse it.
In either case, the Transfer item should have a Comment field that would hopefully give you some clue as to why it was created.