Correcting a duplicate donation

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brian.hanks
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Joined: Sun Jan 07, 2018 1:28 pm

Correcting a duplicate donation

Postby brian.hanks » Sun Jan 07, 2018 1:44 pm

I am a new fiance clerk still trying to figure out how to use MLS and Leader and Clerk Resources. Recently it was discovered that a donation of a member was accidentally deposited twice. how can I correct this mistake?

lajackson
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Re: Correcting a duplicate donation

Postby lajackson » Sun Jan 07, 2018 1:48 pm

brian.hanks wrote:Recently it was discovered that a donation of a member was accidentally deposited twice. how can I correct this mistake?

Do you mean that the donation was recorded twice in two different deposit batches? One of the deposit batches (the one with the money) will be correct and in balance. The other deposit batch will have been short by the amount of the donation. You would correct that batch to reflect what was actually deposited.


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