Unable to Void Check

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OAscissor
New Member
Posts: 1
Joined: Sun Feb 19, 2017 10:48 am

Unable to Void Check

Postby OAscissor » Sun Apr 16, 2017 9:58 am

A member approached me and explained that the payee of a check that we made out for him did not receive the check. The check is only 30 days old and should not be in escheatment territory yet. When I log in to MLS and attempt to void it, the void option is grayed out and I cannot void it. For another data point I had the clerk in another ward log in to see if the void option was available to them for their expenses and it was also grayed out. Any idea on what is happening?

aclawson
Senior Member
Posts: 751
Joined: Fri Jan 19, 2007 6:28 pm
Location: Commerce Twp, MI

Re: Unable to Void Check

Postby aclawson » Sun Apr 16, 2017 12:47 pm

Send a message to finance support through MLS. They'll take care of it in short order. Be very specific with the date the check was written, the check number and the payee.


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