Tech Forum

I was asked to make a correction to an online donation that was accidentally put into General Missionary when the intent was to put the funds into Ward Missionary of a different Unit. I went into LCR to attempt the correction but there seems to be no option to enter the info for a different ward. Is this possible or do I have to call and ask for assistance?

I think you're going to have to call the GSC for that one.

BrettMiller wrote:I was asked to make a correction to an online donation that was accidentally put into General Missionary when the intent was to put the funds into Ward Missionary of a different Unit. I went into LCR to attempt the correction but there seems to be no option to enter the info for a different ward. Is this possible or do I have to call and ask for assistance?

Changes to donations are not yet available in LCR. The change has to be done in MLS. You will also need the missionary's funding unit number.

jdlessley wrote:

BrettMiller wrote:I was asked to make a correction to an online donation that was accidentally put into General Missionary when the intent was to put the funds into Ward Missionary of a different Unit. I went into LCR to attempt the correction but there seems to be no option to enter the info for a different ward. Is this possible or do I have to call and ask for assistance?

Changes to donations are not yet available in LCR. The change has to be done in MLS. You will also need the missionary's funding unit number.

But can he make the change in MLS when the account is in a different unit? I suppose it could be done as a two-step: Recategorize to Ward Missionary and then send that amount to the other unit (If they're in the stake). But I suspect the resulting donation sheet will be a bit messy. I think it's better to get CHQ involved.