Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
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A donation on December 18, 2016 was made to the wrong name - both contributors had the same last name and the wrong name was selected for the donation. I caught the error when reviewing the Official Canada Tax Statements. I have made the correction to the December 18 Batch Report however the Tax Statement has not changed. How do I ensure the corrected year-end donation amounts get posted to the Official Tax Statement?
awatters wrote:Was there any resolution to this issue? I have a similar challenge: correcting previous year's information and needing a corrected Official Tax Receipt.
The post you're asking about was just made yesterday (a Saturday), so there has not yet been time to contact Local Unit Support during its regular hours.
ianaronald wrote:Any update? I have the same problem
I'd imagine that you're going to have to contact Local Unit Support as well. Unless there a trick to regenerating the statement, there's nothing you can do on your side to fix it.
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.
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