Tech Forum

We have a member of another ward contributing to support a missionary from our ward by making donations to our ward. He is incorrectly entered as a "Non member" in our computer instead of a "member in another ward". He would like this changed to "member in another ward" and add his membership record number because he would like his donations to be printed out in our ward. I have not been able to do this. Please let me know if this is possible and how to do so. I suggested he go online to obtain a record of all his donations, but since the donations were not made in our ward using his membership record number, it would apparently not be a part of the online record. Thanks for your help.

I believe you should be able to just edit the donor record. Use the Finance > Add/Update Donors menu option, find his entry and click on it. You should be able to change the member type to 'Member of another unit' and then enter his membership number.

If that doesn't work then try creating a new donor record (on the same screen) using the correct member type and membership number. Then use the Merge Donor button to merge the non-member record into the correct member record.

I tried the first method and couldn't get it to work. I think the 2nd method will work. Thanks for the quick response.

I followed your advice and used the transfer method and it worked great. Thanks for your help.

Hello! How can get my missionary email password? I try my best and I have my Email but I don't have password. Thank you for your help.

It is the same as your Church account password, which if you're logged in here you have.