Deleting or changing a donation

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mikeyandnessy
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Joined: Mon Dec 21, 2015 4:49 pm

Deleting or changing a donation

Postby mikeyandnessy » Mon Dec 21, 2015 4:52 pm

I dealt with a donation back in May that I ended up adjusting to say that "the check was returned." Now the donor says that the check actually did clear, and has proof. How can I now undo the previous adjustment? I thought I could just include it as a new donation, but then realized that there would be no corresponding check, so I don't know what to do.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Deleting or changing a donation

Postby russellhltn » Mon Dec 21, 2015 4:55 pm

I'd contact local unit support. They probably need to check and clean things up on their end.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mikeyandnessy
New Member
Posts: 2
Joined: Mon Dec 21, 2015 4:49 pm

Re: Deleting or changing a donation

Postby mikeyandnessy » Mon Dec 21, 2015 4:56 pm

Meaning my stake financial clerk?

russellhltn
Community Administrator
Posts: 20773
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Deleting or changing a donation

Postby russellhltn » Mon Dec 21, 2015 5:00 pm

mikeyandnessy wrote:Meaning my stake financial clerk?

Assuming you're in the US, CHQ.

The stake might have some ideas, but I doubt if they have any tools to fix it.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Deleting or changing a donation

Postby lajackson » Mon Dec 21, 2015 5:07 pm

mikeyandnessy wrote:Meaning my stake financial clerk?

Local Unit Support if you are in the United States, Canada, or Puerto Rico.
If you are somewhere else, select your country from this list for contact information.


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