Correcting Online Donations

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
davesudweeks
Senior Member
Posts: 550
Joined: Sun May 09, 2010 8:16 pm
Location: Owasso, OK, USA

Correcting Online Donations

Postby davesudweeks » Wed Oct 07, 2015 7:17 pm

There is other information in the forum indicating that if an Online Donation contains an Error, the Clerk (and Assistant Clerk - Finance) can correct it (some but not all of the information). I brought up a number of online donations tonight and most of the fields appear to be click-able (but I obviously did not try to change anything as none contain errors as far as I know).

I saw the following notice at the bottom of EVERY one: "This Donation has been locked for editing. If the donation needs to be adjusted, please contact the Global Service Center."

I'm sure at some point, this will come up, but if anyone has experience with this new process, perhaps you can enlighten the rest of us as to whether one can just edit it or if each change must be coordinated through the GSC... :)

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Correcting Online Donations

Postby jdlessley » Thu Oct 08, 2015 3:41 am

I have corrected the category for donations. For example, the amount in tithing should have been the amount in fast offering and the amount in fast offering should have been in tithing. Just as for donations made in MLS the total amount of a donation cannot be changed. Note that the changes the clerk makes must be done in MLS even though the donation was made online.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

evansaduboateng
New Member
Posts: 3
Joined: Wed Apr 16, 2014 9:22 am

Re: Correcting Online Donations

Postby evansaduboateng » Thu Oct 08, 2015 3:58 am

i want to be path of the ldstech

davesudweeks
Senior Member
Posts: 550
Joined: Sun May 09, 2010 8:16 pm
Location: Owasso, OK, USA

Re: Correcting Online Donations

Postby davesudweeks » Thu Oct 08, 2015 10:34 am

jdlessley wrote:I have corrected the category for donations. For example, the amount in tithing should have been the amount in fast offering and the amount in fast offering should have been in tithing. Just as for donations made in MLS the total amount of a donation cannot be changed. Note that the changes the clerk makes must be done in MLS even though the donation was made online.


Thank you. That is what the behavior appeared to be, but the statement that one must contact the GSC to make changes threw me and I wanted to be ready when it comes up in the future (I'm confident it will...).


Return to “Local Unit Finance”

Who is online

Users browsing this forum: No registered users and 1 guest