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3 Checks, one applied to wrong donor, batch closed

Posted: Sun Jul 26, 2015 4:18 pm
by unculturedswine
A member came to me and said that several weeks back they had paid with 3 checks, and 1 of the checks was from her son, but there was not a separate donation slip for his check so we entered in all 3 checks under the same name.

I can see where I can change the donation amount, but I'm unable to delete the check (which makes sense). Is there any way to make a new donation, and then move the check?

(I have found the donation in question)

Re: 3 Checks, one applied to wrong donor, batch closed

Posted: Mon Jul 27, 2015 8:58 am
by aebrown
unculturedswine wrote:A member came to me and said that several weeks back they had paid with 3 checks, and 1 of the checks was from her son, but there was not a separate donation slip for his check so we entered in all 3 checks under the same name.

I can see where I can change the donation amount, but I'm unable to delete the check (which makes sense). Is there any way to make a new donation, and then move the check?
Don't make a new donation; instead, edit the existing donation and use the New Slip button to create a new slip for the son. Record his donation there, and adjust the original slip to have the reduced amounts.