A member came to me and said that several weeks back they had paid with 3 checks, and 1 of the checks was from her son, but there was not a separate donation slip for his check so we entered in all 3 checks under the same name.
I can see where I can change the donation amount, but I'm unable to delete the check (which makes sense). Is there any way to make a new donation, and then move the check?
(I have found the donation in question)
3 Checks, one applied to wrong donor, batch closed
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- aebrown
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Re: 3 Checks, one applied to wrong donor, batch closed
Don't make a new donation; instead, edit the existing donation and use the New Slip button to create a new slip for the son. Record his donation there, and adjust the original slip to have the reduced amounts.unculturedswine wrote:A member came to me and said that several weeks back they had paid with 3 checks, and 1 of the checks was from her son, but there was not a separate donation slip for his check so we entered in all 3 checks under the same name.
I can see where I can change the donation amount, but I'm unable to delete the check (which makes sense). Is there any way to make a new donation, and then move the check?