Reporting Tithing on mls

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sgkhanyile
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Reporting Tithing on mls

Postby sgkhanyile » Sun Jul 19, 2015 12:51 pm

My name is Siyanda, I have been recently called as a Stake Technologist in the Durban South Africa Stake.
In one of the wards they are having a problem reporting their tithing, well let me say they are able to key in the donation slips but when it comes to authorization only the bishops account is available
Please help

lajackson
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Re: Reporting Tithing on mls

Postby lajackson » Sun Jul 19, 2015 1:00 pm

sgkhanyile wrote:they are able to key in the donation slips but when it comes to authorization only the bishops account is available

The counselors and clerks need to be in LCR in standard positions related to their callings. And in MLS, they need to have Finance privileges. If either of these two are missing, a counselor or clerk will not be able to authorize a donations batch.

sgkhanyile
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Re: Reporting Tithing on mls

Postby sgkhanyile » Mon Jul 20, 2015 10:00 am

Both have the clerk and the counselors have this privileges under their profiles,
Last edited by jdlessley on Mon Jul 20, 2015 10:07 am, edited 1 time in total.
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jdlessley
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Re: Reporting Tithing on mls

Postby jdlessley » Mon Jul 20, 2015 10:16 am

Another thing to check is to make sure the counselors have standard positions and not custom positions. This can be checked either in CDOL, where a custom position appears in orange font while standard positions are in black font, or in Leader and Clerk Resources (LCR), where the custom position will have an asterisk (*) in front of the position title.

There also may be a disconnect between MLS and CDOL where MLS does not reflect what is in CDOL. In this case try a unit data refresh to get MLS and CDOL synchronized.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

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sbradshaw
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Re: Reporting Tithing on mls

Postby sbradshaw » Mon Jul 20, 2015 2:50 pm

You could try deleting the MLS user account that's not working and add it from scratch. Instructions for adding a user account in MLS are here:
https://www.lds.org/help/support/mls-us ... s?lang=eng
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

bastahmer
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Re: Reporting Tithing on mls

Postby bastahmer » Sun Jul 26, 2015 7:04 am

You might also check to make sure that the Stake has them listed in those positions. I have found over the years that it doesn't matter what position you list them in at the Ward level, the Stake has to have them listed in the correct position for them to have proper privileges.

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sbradshaw
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Re: Reporting Tithing on mls

Postby sbradshaw » Sun Jul 26, 2015 3:11 pm

The only ward calling that the stake is able to enter is that of Bishop.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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