Tithing didn't transmit

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pblackrph
New Member
Posts: 3
Joined: Wed Mar 11, 2015 6:22 pm

Tithing didn't transmit

#1

Post by pblackrph »

Our building was having internet connection problems for a few weeks and our tithing did not transmit for 2 weeks. Now those two weeks are not showing up under view/update donations. Those 2 weeks seem to have just disappeared. Do I have to reenter the donations for those 2 weeks or is it possible to restore them?
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Tithing didn't transmit

#2

Post by russellhltn »

I'd contact Local Unit Support. They can dig into your data file to see what's going on - as well as see if they got transmitted.

I believe they're still open. Give them a call.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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