Returned Check

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lajackson
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Returned Check

Postby lajackson » Tue Dec 09, 2014 2:13 pm

If a check is not honored by the bank, does Church headquarters take care of the returned check through CUBS, or is the local clerk notified and required to cancel the donation?

I have been fortunate to not have this problem since CUBS was implemented, so I have no current experience with this.

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aebrown
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Re: Returned Check

Postby aebrown » Tue Dec 09, 2014 2:31 pm

lajackson wrote:If a check is not honored by the bank, does Church headquarters take care of the returned check through CUBS, or is the local clerk notified and required to cancel the donation?

I have been fortunate to not have this problem since CUBS was implemented, so I have no current experience with this.

According to the Returned donor checks section of the CUBS notice sent in May 2010, it's taken care of by CHQ.

russellhltn
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Re: Returned Check

Postby russellhltn » Tue Dec 09, 2014 3:02 pm

I think that would be dependent on CHQ matching the donation with the returned check. Probably not hard under most situations, but maybe not all.
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aebrown
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Re: Returned Check

Postby aebrown » Tue Dec 09, 2014 3:25 pm

russellhltn wrote:I think that would be dependent on CHQ matching the donation with the returned check. Probably not hard under most situations, but maybe not all.

The document I linked to does mention the possibility that if there are multiple donation instruments, the CHQ adjustment might not be done correctly and the clerk will have to fix it.

lajackson
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Re: Returned Check

Postby lajackson » Tue Dec 09, 2014 3:31 pm

aebrown wrote:According to the Returned donor checks section of the CUBS notice sent in May 2010, it's taken care of by CHQ.

Thanks. They won't have any problem finding the right donation for this one.


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