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Deposit Book consecutive numbers before sending
Posted: Sun Sep 07, 2014 11:27 am
by Michaeljefferyjones
Unfortunately when the 1st Counsellor hit the send buuton to send the finacial report this sunday he forgot to change the previous number in the deposit book to the currect one onto the MLS system.
How can this be changed, do I have to go to Global support?
Michael
Re: Wireless Survey of church building with Netspot
Posted: Sun Sep 07, 2014 11:42 am
by Biggles
Our LUF office in Germany normally picks that sort of error up. I've done it myself. It wouldn't hurt to send the correct details, using the European support email address. It's not normally necessary to phone them, unless you really want to. I think you can also use the MLS messaging system, but I prefer the email route.
Re: Deposit Book consecutive numbers before sending
Posted: Sun Sep 07, 2014 12:15 pm
by Michaeljefferyjones
Thanks I will email them
Re: Deposit Book consecutive numbers before sending
Posted: Sun Sep 28, 2014 6:17 am
by davidrobin
I think this happens more than people admit. I too have done it. I emailed GSC in Germany explaining the donations on date xxx should be for deposit reference yyy but by mistake was recorded with a previous reference zzz. They replied saying no problem, they would make a note of it at their end and for me to just correct it on the printout.