Tech Forum

I'm a new ward clerk in a newly created ward. I'm trying to print a check to distribute fast offering funds and it isn't working.
I have entered the expense and I'm never given an option to print the check off.
Has anyone else dealt with something like this?

How new is the ward? The setup might not be complete.

dcaldous wrote:I'm a new ward clerk in a newly created ward. I'm trying to print a check to distribute fast offering funds and it isn't working.
I have entered the expense and I'm never given an option to print the check off.

Two things. First, after you entered the expense, did you check the box to show you wanted to print the check?

Second, look under System Options. There is a check setting there that must be selected. Usually it defaults to be able to print checks, but something may be different for you.

And if that does not work, call the Global Service Center.

The ward is a month old.
There was no box to check. The stake financial clerk went over it with me and couldn't find the option either.
I'll call Salt lake today.
Thanks

Under System Options | Finance there is a Print Checks option

This same thing happened to me and we are not a new ward. I think when there is a software update the Print Checks option becomes unchecked. As jonesrk said you have to go to "Systems Options" on the front page, then Finances, then check the "Print Checks" box, then click on "Save" button.