I'm a new ward clerk in a newly created ward. I'm trying to print a check to distribute fast offering funds and it isn't working.
I have entered the expense and I'm never given an option to print the check off.
Has anyone else dealt with something like this?
New ward can't print checks
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- Community Administrator
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Re: New ward can't print checks
How new is the ward? The setup might not be complete.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Community Moderators
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Re: New ward can't print checks
Two things. First, after you entered the expense, did you check the box to show you wanted to print the check?dcaldous wrote:I'm a new ward clerk in a newly created ward. I'm trying to print a check to distribute fast offering funds and it isn't working.
I have entered the expense and I'm never given an option to print the check off.
Second, look under System Options. There is a check setting there that must be selected. Usually it defaults to be able to print checks, but something may be different for you.
And if that does not work, call the Global Service Center.
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- New Member
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Re: New ward can't print checks
The ward is a month old.
There was no box to check. The stake financial clerk went over it with me and couldn't find the option either.
I'll call Salt lake today.
Thanks
There was no box to check. The stake financial clerk went over it with me and couldn't find the option either.
I'll call Salt lake today.
Thanks
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- Church Employee
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Re: New ward can't print checks
Under System Options | Finance there is a Print Checks option
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- New Member
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Re: New ward can't print checks
This same thing happened to me and we are not a new ward. I think when there is a software update the Print Checks option becomes unchecked. As jonesrk said you have to go to "Systems Options" on the front page, then Finances, then check the "Print Checks" box, then click on "Save" button.