Unidentified payment

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
aclawson
Senior Member
Posts: 712
Joined: Fri Jan 19, 2007 6:28 pm
Location: Commerce Twp, MI

Unidentified payment

Postby aclawson » Sun Oct 13, 2013 1:01 pm

On the latest monthly unit statement there is the following entry:

A payment was issued by your disbursing bank, but no matching record has been recorded by your unit. Please transmit payment record using MLS or report the payment to the Church administration office.

There is a reference number, a date, a description that says nothing more than "/" and an amount in ()s

The same reference number appears next to two other transactions this month resulting in one reference ID appearing on three different dates - both of which are later in the month than the mystery transaction.

The specified dollar amount has never been used in any transaction that I can find within MLS.

Any ideas what this issue might be?

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Unidentified payment

Postby jdlessley » Sun Oct 13, 2013 3:26 pm

The best thing I can think to do is call LUS. They can help track down more details as to the origin of the expense or if there is an accounting error.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

joshjohngifford
New Member
Posts: 1
Joined: Sun Oct 12, 2014 1:38 pm

Re: Unidentified payment

Postby joshjohngifford » Sun Apr 12, 2015 11:55 am

What is LUS and what's the number?

thanks

russellhltn
Community Administrator
Posts: 20735
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Unidentified payment

Postby russellhltn » Sun Apr 12, 2015 12:27 pm

joshjohngifford wrote:What is LUS and what's the number?

LUS = Local Unit Support.

You can find the phone number and hours of operation for whatever country you are in in the Help Center.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “Local Unit Finance”

Who is online

Users browsing this forum: No registered users and 2 guests