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Ordering From Staples
Posted: Thu Apr 18, 2013 1:48 pm
by mikidomine
We are a newly formed branch and we have been trying to login to the "EWAY" page for staples. When I put in the LDSXXXXXXX (our unit #) it comes back as "eway sign in error, Sorry the information we received is invalid". Can anyone help me with how to correct this or who to contact to get beyond this problem?
Re: Ordering From Staples
Posted: Thu Apr 18, 2013 5:39 pm
by mfmohlma
I would start by contacting Distribution Services. The US number is 1-800-537-5971
Link here for global numbers
Re: Ordering From Staples
Posted: Sat Apr 27, 2013 1:54 pm
by ctbarrett
Double check that you have the correct amount of digits and no spaces. I accidently had a space before the "LDS..." and didn't notice it. It took me several failed logins before I caught the extra space. Once I removed the space, all was good.
Re: Ordering From Staples
Posted: Mon Apr 29, 2013 8:09 am
by jtm24
Make sure you do not have a space before "LDS" as suggested and also try adding a zero after "LDS". I have to include the zero even though according the instructions I shouldn't have too.