Can't print checks

Discuss questions around local unit policies for budgeting, reconciling, etc. This forum should not contain specific financial or membership information.
jhardy355
New Member
Posts: 18
Joined: Sun May 01, 2011 3:24 pm

Can't print checks

Postby jhardy355 » Sun Nov 11, 2012 2:09 pm

We were recently upgraded to 3.5. I wrote some checks and saved each one as it was written like normal. I hit the Next button and on the next screen there was no option to print/authorize checks. All I saw was the list of checks written for the expense report and the option to print the report. I could not find a way to print the checks so we finally decided to hand write the checks. The checks I entered seemed to have been transmitted correctly but I could not print them.

jdlessley
Community Moderators
Posts: 6527
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Nov 11, 2012 3:06 pm

Just to be clear let's go through the steps and the tabs with buttons on each tab.

  1. Open Enter Expenses
  2. Enter the expense information on the Expense tab and click the Save button for each expense
  3. Click the "Next>" button to continue to the "Print Checks" tab.
  4. Check the check box for each check listed to be printed or click the "Select All" button if all checks are to be printed.
  5. Click the "Print/Authorize" button while still on the "Print Checks" tab.
  6. Once all checks have printed the "Report" tab should automatically be selected and the report printed.
Are you saying that when you clicked the "Next>" button in step 3 that MLS took you to the "Report" tab in step 6? Or, after clicking the "Next>" button in step 3 that MLS took you to the "Print Checks" tab as it should except there was no "Print/Authorize" button and no check boxes next to each expense? Was there even a "Print checks" tab at all?
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

jhardy355
New Member
Posts: 18
Joined: Sun May 01, 2011 3:24 pm

Postby jhardy355 » Sun Nov 11, 2012 4:16 pm

jdlessley wrote:Just to be clear let's go through the steps and the tabs with buttons on each tab.

  1. Open Enter Expenses
  2. Enter the expense information on the Expense tab and click the Save button for each expense
  3. Click the "Next>" button to continue to the "Print Checks" tab.
  4. Check the check box for each check listed to be printed or click the "Select All" button if all checks are to be printed.
  5. Click the "Print/Authorize" button while still on the "Print Checks" tab.
  6. Once all checks have printed the "Report" tab should automatically be selected and the report printed.
Are you saying that when you clicked the "Next>" button in step 3 that MLS took you to the "Report" tab in step 6? Or, after clicking the "Next>" button in step 3 that MLS took you to the "Print Checks" tab as it should except there was no "Print/Authorize" button and no check boxes next to each expense? Was there even a "Print checks" tab at all?

Yes, after clicking the "Next" tab it went from step 3 to step 6. I never saw the check box page.

jdlessley
Community Moderators
Posts: 6527
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Nov 11, 2012 5:58 pm

If the "Print checks" tab exists then it sounds like the program just skipped the tab. You could click on the "Print checks" tab to complete steps 4 & 5.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

jhardy355
New Member
Posts: 18
Joined: Sun May 01, 2011 3:24 pm

Postby jhardy355 » Mon Nov 12, 2012 8:56 am

jdlessley wrote:If the "Print checks" tab exists then it sounds like the program just skipped the tab. You could click on the "Print checks" tab to complete steps 4 & 5.



I don't see any Print checks tab anywhere. On the left side of the screen are "Expense" and "Report"
Is it possible that when our computer was upgraded to 3.5 that somehow the option to print checks was turned off?

russellhltn
Community Administrator
Posts: 20780
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Nov 12, 2012 10:10 am

You may want to have someone download MLS and re-install the full package on your machine. That sometimes clears up oddities.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jhardy355
New Member
Posts: 18
Joined: Sun May 01, 2011 3:24 pm

Postby jhardy355 » Mon Nov 12, 2012 10:25 am

RussellHltn wrote:You may want to have someone download MLS and re-install the full package on your machine. That sometimes clears up oddities.


I just talked with someone in Salt lake and she said that it might take some time for the upgrade to fully complete and that we should keep sending and receiving info from the church and eventually that part of the program will complete downloading. Otherwise we might try your option.

jhardy355
New Member
Posts: 18
Joined: Sun May 01, 2011 3:24 pm

Postby jhardy355 » Mon Nov 12, 2012 7:11 pm

I was right earlier. The check printing option was not selected. The 3.5 upgrade must have turned it off. I went into Edit/System Options/Finances/ and checked the print checks box. Now the Print checks tab shows up in the Expense section.
Salt Lake should be told about this in case others have this problem.


Return to “Local Unit Finance”

Who is online

Users browsing this forum: No registered users and 1 guest