Inability to process expenses

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udoseng
New Member
Posts: 3
Joined: Thu Dec 15, 2011 12:34 pm

Inability to process expenses

#1

Post by udoseng »

In my local unit we are having a problem processing expenses made for ward administration.
The problem is this when ever I log into MLS and try to log out the untransmitted expenses shows up and asks if I want to authorize it. when I click on authorize a blank expense tab pops up and I am unable to move further.

Please how can we resolve this problem.

HISTORY OF PROBLEM:

Started when we re-entered expense (left out) after we had transmitted some with the days donations.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#2

Post by russellhltn »

Unless someone else has some ideas or has experienced this, I think your best option is to call Local Unit Support to resolve your problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
allenjpl
Member
Posts: 341
Joined: Wed Apr 08, 2009 9:26 am
Location: Las Vegas, NV, USA

#3

Post by allenjpl »

What does it show as the status of the expenses when you go into "View/Edit Expenses?" Have you tried voiding out the un-transmitted expenses?
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