Having Trouble getting pages to load

Discuss where to obtain or how to fill out specific reports or forms.
cdahl
New Member
Posts: 1
Joined: Tue Sep 05, 2017 10:13 am

Having Trouble getting pages to load

Postby cdahl » Tue Sep 05, 2017 10:23 am

I am having trouble when I try to access Stake Leadership information and Confidential Records information. For the past two weeks it has come intermittently (but mostly) with the message: "Sorry, something went wrong loading the requested data. Try refreshing the page or trying again later." I never could get onto Confidential records to approve a Cancellation of Sealing request so I finally had to do it from my LDS Tools app on my iPhone. Is there something I need to be doing, or is this a glitch in the system? Please let me know.
Sincerely,
Curt Dahl
Stake President
Sandy YSA Stake

russellhltn
Community Administrator
Posts: 22718
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Having Trouble getting pages to load

Postby russellhltn » Tue Sep 05, 2017 12:39 pm

Is this in MLS on the ward computer or LCR at lds.org?

If the latter, I'd suggest trying another computer - or at least another browser.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “Reports and Forms”

Who is online

Users browsing this forum: No registered users and 1 guest