Removing member record that was entered in error?

Discuss basic duties of stake and ward clerks, including where to begin.
jeremybates
Member
Posts: 62
Joined: Sun Sep 20, 2015 7:56 am

Removing member record that was entered in error?

Postby jeremybates » Sat Jul 09, 2016 2:46 pm

I entered a baby's info twice - since the first time I had the DOB incorrect. How can I remove the membership record with the wrong DOB? I tried the confidential name removal option but that's probably not the correct way to remove it.

eblood66
Senior Member
Posts: 2029
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Re: Removing member record that was entered in error?

Postby eblood66 » Sat Jul 09, 2016 3:57 pm

In MLS from the menu select Membership > Records > Cancel Record. Select the record with the incorrect birth date, click the Duplicate Record option and enter the MRN for the record with the correct birthdate (you can use the Select button to find the other record and have it fill in the MRN). Close and save and then do a send/receive.


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