Made a record for someone who doesn't exist - how do I make it go away?
Posted: Sun Dec 02, 2012 1:47 pm
In my defense it was my first week on the job. I was entering information for a couple of new babies in the ward and accidentally added them both to the same family when they come from different families. Before I realized my mistake I hit send changes. Now I have a record (including record number) for a person who doesn't exist. I already tried combining the records but headquarters sent me a message saying they weren't the same person. The only solution I can think of is to call headquarters to sort it out but how do I go about contacting them?