Other Missionary Recommendation System Observations

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lancejackson
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Other Missionary Recommendation System Observations

Postby lancejackson » Tue Feb 22, 2011 9:32 pm

We wonder why the missionary recommendation system is down so much on Tuesday evenings. That is the day we do most of our missionary interviews and would like to be able to submit the recommendations immediately following the interviews. Additionally, the stake president likes to be able to review the forms online during the interview and having the system down makes that difficult.

Could a different time be found for maintenance when the system demand is not so high?

jdlessley
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Postby jdlessley » Tue Feb 22, 2011 9:42 pm

lancejackson wrote:Could a different time be found for maintenance when the system demand is not so high?
We hope you would be able to get a reply on these forums. We are all users like you with no special connections to the powers that control things like this. If there is a feedback link on the site I would recommend you use that. You have a better chance to get a response that way.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

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aebrown
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Postby aebrown » Tue Feb 22, 2011 10:40 pm

lancejackson wrote:We wonder why the missionary recommendation system is down so much on Tuesday evenings. That is the day we do most of our missionary interviews and would like to be able to submit the recommendations immediately following the interviews. Additionally, the stake president likes to be able to review the forms online during the interview and having the system down makes that difficult.


Note that the standard message that is displayed when a Church site is having problems states that it is "down for maintenance." So it may well be (I would think it highly likely) that what you are seeing is not regularly scheduled maintenance, but rather incidents where the servers are down for whatever reason (perhaps because they can't keep up with the demand). At that point it becomes a true statement that the system is down for maintenance, because someone does need to do some maintenance to get the servers running again!

lancejackson wrote:Could a different time be found for maintenance when the system demand is not so high?


I wouldn't be surprised if high demand is a factor in causing the outages you are seeing.
Questions that can benefit the larger community should be asked in a public forum, not a private message.


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