Search down on store.lds.org

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JamesAnderson
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Search down on store.lds.org

Postby JamesAnderson » Fri Dec 24, 2010 4:21 pm

The search function is down on store.lds.org. I get what you may see at the link below, I got the link after I got the error.

http://store.lds.org/webapp/wcs/stores/servlet/AjaxCatalogSearchResultView?storeId=10705&catalogId=10551&langId=-1&itemsPerPage=10&pageIndex=0&searchTerm=Pass-along+cards&submit=

Usually that turns up in the case of the search term I used, 35 results. Today only the message you should see at the link above works. Once it is fixed it will show properly.

JamesAnderson
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Postby JamesAnderson » Wed Jan 05, 2011 1:45 pm

This problem is still active nearly two weeks after it appeared. Just tried the search again with no luck, the clickable link above still shows the error message, not the desired results.

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aebrown
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Postby aebrown » Wed Jan 05, 2011 2:46 pm

JamesAnderson wrote:The search function is down on store.lds.org.


That is a bit of an overstatement, since I can search for just about anything with no problems. But if I search for "pass" "along" "cards" or any combination of words including any of those three words, I get the server error you reported. That's odd, indeed. Have you reported it using the "Contact Us" link?
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Postby jonesrk » Wed Jan 05, 2011 3:04 pm

aebrown wrote:That is a bit of an overstatement, since I can search for just about anything with no problems. But if I search for "pass" "along" "cards" or any combination of words including any of those three words, I get the server error you reported. That's odd, indeed. Have you reported it using the "Contact Us" link?

I can also duplicate it with "book of mormon". But other searches work fine. I would guess that there are issues with certain keywords. Maybe too many instances in the database.
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JamesAnderson
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Postby JamesAnderson » Wed Jan 05, 2011 8:27 pm

This is getting stranger, as normally 'pass-along card' brings up 34 items, that phrase with 'cards' in it brings up 44 items. Book of Mormon I can understand possibly overloading things because there are all kinds of items related to the Book of Mormon including CES manuals and Sunday School items and even the Book of Mormon pass-along card, among others.

But anything else I use also seems to fail as well, I've tried some other searches and get the same result, the error message.


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