Family Discovery Day website link not working

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swigginton
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Family Discovery Day website link not working

Postby swigginton » Tue Aug 11, 2015 7:56 pm

We are in the process of publicizing our upcoming Family Discovery Day event. All the publicity materials we received from SLC (posters, flyers, etc.), include the link:
www.lds.org/familydiscoveryday
to register for the event. However, this link is not working (404 error). We submitted feedback from the 404 error page a few days ago, but only got the automated response. Does someone monitor this forum who could track this down?

Thanks,
--Steve

lajackson
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Re: Family Discovery Day website link not working

Postby lajackson » Tue Aug 11, 2015 8:15 pm

swigginton wrote:Does someone monitor this forum who could track this down?

No, sorry. But I just went to the site and it seems to be working just fine right now.

swigginton
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Re: Family Discovery Day website link not working

Postby swigginton » Tue Aug 11, 2015 8:29 pm

lajackson wrote:
swigginton wrote:Does someone monitor this forum who could track this down?

No, sorry. But I just went to the site and it seems to be working just fine right now.

It's still not working here. Are you on a Church network? I understand that the link works from some Church facilities, but not externally.

russellhltn
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Re: Family Discovery Day website link not working

Postby russellhltn » Tue Aug 11, 2015 8:37 pm

That link's not working for me either. But a search turns up a number of other pages dealing with Family Discovery Day.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: Family Discovery Day website link not working

Postby sbradshaw » Tue Aug 11, 2015 10:00 pm

The link works for me on Safari, OS X Yosemite. I'm not on a Church network or anything.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

eblood66
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Re: Family Discovery Day website link not working

Postby eblood66 » Wed Aug 12, 2015 4:42 am

Doesn't work for me. I wonder if there is a caching issue on the CDN where it is available on some CDN servers and not on others.

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aebrown
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Re: Family Discovery Day website link not working

Postby aebrown » Wed Aug 12, 2015 5:46 am

I don't know for sure where that link is supposed to take you, but the normal Family Discovery Day page is at:

https://www.lds.org/topics/family-histo ... scoveryday

I would guess that the shorter URL was just an easier way to get to that same page.

russellhltn
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Re: Family Discovery Day website link not working

Postby russellhltn » Wed Aug 12, 2015 10:05 am

aebrown wrote:I don't know for sure where that link is supposed to take you, but the normal Family Discovery Day page is at:

https://www.lds.org/topics/family-histo ... scoveryday

I would guess that the shorter URL was just an easier way to get to that same page.

But according to the OP, that's not what's on the posters. That's a problem.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Re: Family Discovery Day website link not working

Postby aebrown » Wed Aug 12, 2015 10:09 am

russellhltn wrote:
aebrown wrote:I don't know for sure where that link is supposed to take you, but the normal Family Discovery Day page is at:

https://www.lds.org/topics/family-histo ... scoveryday

I would guess that the shorter URL was just an easier way to get to that same page.

But according to the OP, that's not what's on the posters. That's a problem.

Understood; I never said it wasn't a problem. I was just trying to make sure people knew how to get to the information. If they only know about the shortcut URL, they may think the information isn't available at all.

However, it turns out that the shortcut link actually redirects to:

https://www.lds.org/topics/family-histo ... istory-day

which is different content from the page I first guessed might be the one.

The shortcut link is working for me just fine right now, but I'm accessing it from within the Church network, which could certainly be a factor.

swigginton
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Re: Family Discovery Day website link not working

Postby swigginton » Wed Aug 12, 2015 10:12 am

russellhltn wrote:But according to the OP, that's not what's on the posters. That's a problem.

Yes, that's the issue. We have posters in all buildings in the stake, have submitted a news article for publication in a local newspaper and will be distributing thousands of flyers over the next few weeks. All of these contain the non-functioning URL, which was provided on the promotional materials we received from SLC.


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