Updating CDOL from LCR

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simonawright
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Updating CDOL from LCR

Postby simonawright » Sun Aug 09, 2015 6:05 am

Does anyone know how frequently CDOL picks up info from LCR?

My Bishop changed his address on the directory and this shows correctly everywhere except CDOL. I assumed it was because his calling was entered via the Stake and so I looked on LCR and it still had his old address when I went to edit his calling.

I changed his address to his new address. When I look on CDOL now he has a residential address that is where he used to live and a mailing address for his new house. LCR didn't give me an option for a home or mailing address.

I am assuming that this is just an issue with the frequency of updates to CDOL, what do you think?

jdlessley
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Re: Updating CDOL from LCR

Postby jdlessley » Sun Aug 09, 2015 7:05 am

simonawright wrote:Does anyone know how frequently CDOL picks up info from LCR?

My Bishop changed his address on the directory and this shows correctly everywhere except CDOL. I assumed it was because his calling was entered via the Stake and so I looked on LCR and it still had his old address when I went to edit his calling.

I changed his address to his new address. When I look on CDOL now he has a residential address that is where he used to live and a mailing address for his new house. LCR didn't give me an option for a home or mailing address.

I am assuming that this is just an issue with the frequency of updates to CDOL, what do you think?

CDOL updates within seconds of changes being made in LCR. Changes to tier 1 positions are made by the stake. The Bishop can also go into CDOL and update his contact information there directly.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

simonawright
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Re: Updating CDOL from LCR

Postby simonawright » Sun Aug 09, 2015 7:59 am

We both tried updating CDOL and it came up with an error for both of us when we tried to save the changes.

lajackson
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Re: Updating CDOL from LCR

Postby lajackson » Sun Aug 09, 2015 12:05 pm

Did the address change on his membership record? If not, the change did not flow through the system to CDOL and MLS and the developers need to know about it.

simonawright
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Re: Updating CDOL from LCR

Postby simonawright » Sun Aug 09, 2015 12:14 pm

I know that his address made it to the directory and lds tools, I don't know about MLS. I must admit I was surprised that the option for a residential and mailing address wasn't available on LCR, the change I made seemed to be a mailing address on CDOL, not the residential address.

I have emailed the GSC with the details and asked them to look into it.

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sbradshaw
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Re: Updating CDOL from LCR

Postby sbradshaw » Sun Aug 09, 2015 9:54 pm

You might also try sending feedback on Leader and Clerk Resources using the Feedback link by the bottom right of the page.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

simonawright
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Posts: 143
Joined: Thu Jan 27, 2011 4:37 pm
Location: UK, Leicester

Re: Updating CDOL from LCR

Postby simonawright » Sun Aug 09, 2015 11:34 pm

You might also try sending feedback on Leader and Clerk Resources using the Feedback link by the bottom right of the page.


Will do, Thank you


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