Not all Mormon Channel videos/audio are playable

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MyDasha
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Joined: Thu Feb 06, 2014 11:50 am

Not all Mormon Channel videos/audio are playable

Postby MyDasha » Thu May 14, 2015 6:56 am

I am trying to access videos on Mormon Channel (I'm using a PC and Google Chrome, and I also tried Internet Explorer). Most of the videos and audio work, however, all of the videos under the Youth section of the Mormon Channel series under audio and Faith in Action section will not play. Since I've tried this on other platforms and other videos are working, I'm curious if there is something wrong with the embedded code on the web-site? I've also checked all of my sound and internet settings (which I don't think is the problem since I can get other videos/audio on the web-site to work). I'm hoping the tech group can look in to it to make sure the videos are coded properly. For the videos and audio clips that aren't playable it will not let you download the file either. Any help would be great!

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johnshaw
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Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: Not all Mormon Channel videos/audio are playable

Postby johnshaw » Thu May 14, 2015 8:31 am

Check the website of the videos not working, if there is a feedback section, use that to report the issue.

The Church employees responsible for these sites do not use this forum - and reporting to the website is the way we've been asked to submit issues/feedback etc..
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense


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