Lds account password recovery

Church Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
pauloroberto_lds
New Member
Posts: 1
Joined: Tue Mar 22, 2016 7:14 am

Lds account password recovery

Postby pauloroberto_lds » Tue Mar 22, 2016 7:17 am

Good morning,
A sister of my stake, here in Brazil, forgot her password. Her e-mail and telephone number are outdated. How can she recover her password?
thanks,
Paulo Roberto de Sousa Freitas Filho.

jdlessley
Community Moderators
Posts: 6950
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Lds account password recovery

Postby jdlessley » Tue Mar 22, 2016 10:30 am

Have her use the use MRN method to recover her password.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

Cgchardiman
New Member
Posts: 1
Joined: Tue Jan 29, 2019 12:56 pm

Re: Lds account password recovery

Postby Cgchardiman » Tue Jan 29, 2019 1:03 pm

[personal information removed] I am not completely sure what my password is! Could you sent it to me. [Personal information removed] thank you [email removed]
Last edited by russellhltn on Tue Jan 29, 2019 2:39 pm, edited 1 time in total.
Reason: Remove personal information

russellhltn
Community Administrator
Posts: 25495
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Lds account password recovery

Postby russellhltn » Tue Jan 29, 2019 2:40 pm

Cgchardiman wrote:[personal information removed] I am not completely sure what my password is! Could you sent it to me. [Personal information removed] thank you [email removed]

No one here has access to that information. In fact, I don't think anyone can tell you what your password was. It's stored in a way that makes it impractical to find out.

You'll have to use the "Forgot your password?" link on the login screen.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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