ICS Seeking Senior Product Manager

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Joined: Wed Jul 18, 2007 3:38 pm
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ICS Seeking Senior Product Manager

Postby McDanielCA » Wed Apr 28, 2010 2:48 pm

We are seeking an energetic Senior Product Manager to create exceptional product experiences for the Church's employees, service missionaries, and Church leaders. You will immediately be engaged in a high impact, high visibility project by leading the communication, training, support, and marketing efforts required for the Church's upcoming release of the Intranet. As a Product Manager you will work with customers to gather requirements, influence other disciplines to prioritize and implement those requirements, manage Intranet products through their lifecycle, and provide ROI for Intranet products. You are responsible for the ultimate success of your products in the organization.

Please note that this is a senior level position in the Information and Communication Systems department of the Church. We expect applicants with broad experience possessing significant evidence of successful leadership of high visibility products.

• Gather and document customer requirements
• Manage customer expectations through excellent communication and customer relationships
• Develop world-class communication, training, support, and marketing plans tailored to the unique needs of the Church
• Deliver on-time results for communication, training, support, and marketing plans
• Work harmoniously with project teams, including engineers, program managers, support personnel, and others
• Measure results of communication, training, support, and marketing plans
• Measure product effectiveness and customer satisfaction
• Measure costs to the Church for Intranet products
• Create initiatives to improve customer satisfaction, lower costs, and improve product ease of use for customers

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